If unfortunately you have to cancel an order, but please do so within 24 hours of placing the order.
For outright cancellations by you:
- If you cancel your order before your product has shipped, we will refund the entire amount.
If the cancellation is after your product has shipped:
- If you have received the product, it will be eligible only for replacement, only if there is a defect found in the product.
- Refunds will be made in the same form that the payment is received within 10 working days from the date of cancellation of order.
Apart from condition reserved herein above, the following products shall not be eligible for return or replacement, viz:
- Any product that exhibits physical damage to the box or to the product;
- Any product that is returned without all original packaging and accessories, originally included with the product at the time of delivery;
- Any product from which the tag or SKU has been removed from its original packaging.